Customer Testimonials

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DealerRater May 20, 2022

My previous MDX was totaled in a car accident. Danny at the sale department was great. Due to COVID-19 supply chain issues, the price and the availability were not that good, but Danny helped us to get a beautiful RDX relatively quickly at the MSRP. Robert at the finance department was nice and the transaction was smooth. However, he agreed to cancel the manufacture extended warranty for our totaled MDX, he also told us he already submitted the cancellation request and it would take 30 days to process. After 30 days, I called Acura Care center and they told me the request ...

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DealerRater May 19, 2022

I would recommend this dealership to anyone. I bought a car and the process was so easy and they fought for the best deal for me! Couldn't thank them enough.

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DealerRater May 16, 2022

The service is very organized and descriptive. Great client service! They provided information along the way and if something needed attention, they would ensure they described it in detail.

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DealerRater May 15, 2022

I always receive quick service and excellent quality. I never had a bad experience with this service department.

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DealerRater May 14, 2022

I have been dealing with Rallye for 5 years.All my interactions have been great.I highly recommend this dealership.The service department is excellent

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DealerRater May 12, 2022

The workers are all pleasant and professional. CHAD and Enza are very good at what they do.. The salesmen are helpful and responsive even though they are not in the Service dept.

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Google May 12, 2022

Amazing customer service

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DealerRater May 11, 2022

Professional with courtesy Sanitary Appointment kept timely Knew most if the staff And they knew me personally Very good feelimg

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Google May 9, 2022

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Google May 9, 2022

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DealerRater May 9, 2022

Island stinks. Rallye for life. Rob was the best. Already referring friends there for new leases.

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DealerRater May 8, 2022

Great customer service. We were treated like family. Will definitely be back for another car.

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DealerRater May 8, 2022

As I was there to dropped my 2020 mdx for door lock repair, so i had to leave it for a couple of days. So I’ll need a loaner! So now “Kenny Persaud” Was my customer service advisor who was tried to denied me for a loaner, which I notice lately Some of Acura dealerships do to people of color!! Specially PARAGON ACURA is very big that… by the way PARAGON ACURA is the worst dealership.so Staphanie from Rallye Acura the GM was passing by as I was asking Kenny for a loaner and tried to denied me, and ...

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DealerRater May 6, 2022

I had an amazing experience with RALLYE Acura, thanks to Jennifer Velazquez. She was professional and efficient every step of the way. She worked hard and exceeded my expectations, especially with me being an out of state customer. I recommend

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DealerRater May 6, 2022

They are always professional, knowledgeable and supportively friendly. It is a pleasure to deal with them

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Google May 5, 2022

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DealerRater May 4, 2022

Honest And Friendly, Car sales name Will is great person, and great price. and any other extra charges

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DealerRater May 3, 2022

very pleasant and quick service and very professional will definetely go back appointment was easy too

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DealerRater May 3, 2022

Service at Rallye is always fast and efficient. No nonsense and very professional all the time.

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DealerRater May 3, 2022

Excellent Customer Service! Danny Park and the team are great to work with. Just leased my 3rd Acura, will stay a loyal customer!

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DealerRater May 2, 2022

Whenever You have a question you got an answer. Always efficient and professional, knowledgeable and patience

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Google May 1, 2022

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Google Apr 29, 2022

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Google Apr 29, 2022

Marc in the service department was great to deal with. Excellent communication and friendly service.

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DealerRater Apr 29, 2022

Nice service. Helpful. But my name is Nancy Prompt delivery and easy to schedule delivery

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DealerRater Apr 28, 2022

New experience with Rallye Acura. Extremely satisfied with this company and there employees Definitely recommend them to others.

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DealerRater Apr 28, 2022

Very helpful. Always available if there is a problem or not. Chad and Enza always follow up and are concerned things are dealt with properly.

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DealerRater Apr 27, 2022

Excellent service very friendly very professional staff great client experience i have been using this dealership for 3 years

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DealerRater Apr 27, 2022

Simply the best! Thank you (yet again) for going above and beyond to make this experience go smoothly!

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DealerRater Apr 27, 2022

Everyone was nice and professional. They took care of what needed to be taken care of in a punctual time

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DealerRater Apr 25, 2022

Everyone from the top to the bottom is always very helpful and courteous Never had an experience like this at any other car dealership I always hated going but not at Rallye Acura and Rallye Mercedes

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Google Apr 24, 2022

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DealerRater Apr 24, 2022

Staff are friendly, advisors are knowledgeable. The waiting area is clean and neat with coffee and tea station. Overall a pleasant experience.

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DealerRater Apr 24, 2022

I had great experience getting my Acura serviced recently at the dealership. Everything went well.

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DealerRater Apr 22, 2022

It was the most pleasurable experience. Jennifer is definitely an asset to Rallye Professional Sales Team. A five star rating. Highly Recommend.

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DealerRater Apr 22, 2022

Had a great experience, Jennifer is a great sales person. I'm going to tell my friends.

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Google Apr 22, 2022

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DealerRater Apr 22, 2022

They were fast easy and friendly. Quick service did not have to wait long for it to be done.

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DealerRater Apr 21, 2022

It’s very clean, nice appealing decor, friendly staff, and a coffee machine accessible to those who want. The restroom facilities are very clean. The wait time for your car is not very long snd I trust their work.

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DealerRater Apr 21, 2022

I have always had a pleasant experience visiting this dealership. The staff are friendly, willing to help, knowledgable and respectful of time. They are prompt and keep wait times to a minimum. I switched to Rallye from another Acura dealer because of the distance (Rallye is much closer) and I must say I’m pleasantly pleased. I will continue my services/purchases with Rallye for sure. I also appreciate the caring nature of the staff as it makes a difference knowing that they understand and want to do what they can to maintain a smooth service experience. Lastly I want ...

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Google Apr 20, 2022

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Google Apr 20, 2022

Customer care and service department officials acted in a professional manner. All work was done at a high level. I have always received the highest standard of care when I bring my car to Rallye Acura.

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DealerRater Apr 20, 2022

I love the staff and the service has always been wonderful. When I say I’ll wait, I think they honestly make an effort to limit my time there. It is much easier, at times, than have to take a loaner so I appreciate that. The only issue if I am waiting is that at least one of the areas needs to be quiet, no music! I want to read or get work done both of which are impossible with the distraction

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DealerRater Apr 19, 2022

Nice folks and attentive staff. It’s always a pleasure every time my vehicle needs service.

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DealerRater Apr 19, 2022

Service was fast and waiting area was comfortable. Scheduling was simple. Follow up was good.

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DealerRater Apr 18, 2022

The salesman Danny Park was fantastic and helped me with all my needed A1 recommended

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Google Apr 18, 2022

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Google Apr 18, 2022

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DealerRater Apr 18, 2022

Excellent customer service, quick and on point. Waiting area was clean. The place is well maintained and very organized.

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DealerRater Apr 18, 2022

Chad Tammaro is the absolute best!!!!!! He is the reason I have returned to this dealership all these years.

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DealerRater Apr 18, 2022

The dealership has a beautiful, clean waiting room. The people who work there are lovely, and they make it a pleasant experience.

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Google Apr 17, 2022

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DealerRater Apr 17, 2022

Friendly, courteous service. Work performed in a timely manner. As always, good atmosphere. Very pleased

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DealerRater Apr 17, 2022

Keep clean nice connected to people smiling friendly make customers happy they answer all the questions you have😃

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DealerRater Apr 15, 2022

The most knowledgeable dealership I know! I had the pleasure of being helped by Rob, he made my car buying experience so easy and fast. They break down everything for you so you know that the deal your getting is true and honest. I will always give this dealership my business, they are genuinely deserving of it! Thank you so much for taking such great care of me!!!

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DealerRater Apr 15, 2022

Both my husband and I have consistently found the staff at Rallye Service Center to be most knowledgeable and accommodating toward us and treat our Acura as if it’s their own.

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Google Apr 15, 2022

Todd,Enza and the team always take good care of me,thanknyou.

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Google Apr 14, 2022

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DealerRater Apr 14, 2022

I called to inquire about the availability of a TLX type S. Danny and Julio and everyone else I dealt with through the purchase experience displayed utmost professionalism. Highly recommended!

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DealerRater Apr 14, 2022

The employees at this dealership are courteous, professionals and very knowledgeable about Acuras. I highly recommend this dealership.

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DealerRater Apr 14, 2022

I've been to many car dealerships in the last 15 years and I've got to say that Rallye Acura was the best. Most courteous staff, most helpful, never pushy. I primarily worked with Abid and Julio and I cannot say enough good things about them, very pleasant experience. I will be back here again and will recommend to people I know.

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DealerRater Apr 14, 2022

nice staff and good timing on the oil changes i get there. definitley recommend going back there to anyone I know in the area.

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DealerRater Apr 14, 2022

Walking through the doors, we were greeted right away. Now that may not be a plus for some but it is for me. I came from a receptionist background and it is so important to acknowledge your guests and make them feel attended to (so thank you). Our sales person was Lionel & let me tell you, it was the best experience I have ever had. Lionel was so patient and understanding. He listened to each and every concern of ours and addressed them accordingly. He is phenomenal in keeping you updated throughout the process and even after. You actually ...

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DealerRater Apr 13, 2022

Everyone I encountered was friendly and helpful. It was a quick process and the dealership was clean and has a nice waiting area

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DealerRater Apr 13, 2022

Excellent welcome center and great welcome service. Friendly environment. Great job. The people are friendly and the place are very nice and well kept.

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Google Apr 13, 2022

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DealerRater Apr 12, 2022

THIS HAS BEEN THE BEST EXPERIENCE IN MY LIFE BUYING A CAR! GREAT ALL AROUND

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DealerRater Apr 12, 2022

Their service is fast and reliable. They were very attentive and accommodating. Kept me up to date on the service.

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Google Apr 12, 2022

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Google Apr 11, 2022

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Google Apr 11, 2022

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DealerRater Apr 11, 2022

I purchased my RDX through Rallye Acura. Came in for my first oil change. Chad and Anthony took care of me and my vehicle. Happy I went to Rallye.

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DealerRater Apr 7, 2022

Jennifer was extremely helpful and patient with me. Answered all of my many questions until I was happy. When I showed her competing makes and other models, she knew her stuff and reassured me that for my budget, Acura was beating all the competition in more ways than one.

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DealerRater Apr 7, 2022

I can’t say enough great things about this dealership. Danny is the best. He made the entire process so easy and was so professional throughout. Between Danny and Julio, you can’t go wrong. I highly recommend going to this dealership! The absolute best!!!

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DealerRater Apr 7, 2022

I purchased a vehicle at Rallye Acura after stopping by several times over three years. I spoke to sales rep Jen Velazquez, who was the absolute expert on the TLX line. She answered all of my questions regarding the previous and current generations in regards to engine, features, and differences. I test drove two vehicles without any issues or pressure. I felt comfortable driving, knowing the dealership did not put any limitations on my test drive. I was given a quick tour of vehicles and given recommendations of the best route to take. The long stretch of road just outside ...

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DealerRater Apr 7, 2022

This dealership was very welcoming and transparent from the moment i walked In didn’t take long for them to earn my business, my sales representative Jennifer and sales manager Johnathan did a tremendous job and i will try my best to bring you guys business

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DealerRater Apr 7, 2022

Always a positive experience with their service department. Had to bring in my vehicle for service and was done in 2 hours.

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DealerRater Apr 6, 2022

Danny was awesome! Turned in my second lease and walked out with the 2022 MDX tech pack and I love it. Thank you Rallye and Danny.

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DealerRater Apr 6, 2022

Great dealership. Highly recommend buying a car here. Friendly, efficient and honest service! Danny Park made everything so easy

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Google Apr 5, 2022

Rallye Acura is the # 1 Acura Dealership!! If you want excellent services and honesty this is the place to go. This is my 5th Acura. I dealt with Will V. and Joe, I could not ask for better customer service. Will is Awesome!! He went above and beyond, return my calls with my many questions. I will continue to recommend Rallye Acura to my friends and family.

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DealerRater Apr 5, 2022

Everything was great, except they didn't have hot chocolate. Hot chocolate is a must when shopping for a new car

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Google Apr 5, 2022

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DealerRater Apr 4, 2022

I brought my Acura from them new and they have been taken care of me since. I find their services are always excellent. Always happy with Rallye. However, because of their great work, it can get crowded very quickly. Schedule your appointment early in advance.

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Google Apr 4, 2022

Oh yeah Acura is the best

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DealerRater Apr 3, 2022

The staff and service at Roslyn Rallye is professional and always willing to help answer questions

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Google Apr 1, 2022

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DealerRater Mar 31, 2022

Awesome customer service, knowledgeable and friendly staff. Danny Park made my leasing process seamless! Thank you!

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DealerRater Mar 31, 2022

Own 2 Acura's, both were due for service. Each time I went for service I did not have an appointment and this was no problem. They fit me in and serviced my cars with no problem at all. The cars after being serviced have that new car smell & the tire pressure is checked and set to exact psi.

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Google Mar 31, 2022

Great service, great customer service. All the staff is friendly and very concern with your needs.

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Google Mar 29, 2022

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Google Mar 28, 2022

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DealerRater Mar 28, 2022

Danny is a great guy , friendly and professional! Made everything very easy , no wasting time got right to the price and options.

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DealerRater Mar 28, 2022

I had an exceptional experience with Rallye Acura. The environment was welcoming and professional, the staff was friendly and knowledgeable. Truly a luxury experience. Both the sales and service departments are immaculate and they really make you feel as though you are in the best hands. All of my questions were answered with care and patience. The finance department was quick, easy, and a pleasure to deal with. The 2022 RDX is a beautiful, reliable, well-performing vehicle, and I am so happy I joined the Acura family! I cannot recommend Rallye Acura enough! Thank you!

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DealerRater Mar 28, 2022

Great service, clean dealership, accommodating with service time, and I am very happy here. Managers & service workers make me feel comfortable. They greet and speak to me nicely.

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Google Mar 27, 2022

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Google Mar 26, 2022

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Google Mar 25, 2022

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Google Mar 24, 2022

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Google Mar 24, 2022

thumbs up

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Google Mar 24, 2022

Recently purchased a CPO Acura TLX 2019 ASpec from here. I have to say it was the best experience I’ve ever had at a dealership. I found the car online at Rallye’s website and inquired about it, they responded within minutes and set up a appointment for me. I was assisted by Robert Rodriguez when I came in and he treated us like family. Never pressured us or rushed us in any type of way. Robert was able to work out a amazing deal, the finance manager Julio H was able to have all the paperwork ready when we ...

 

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